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How we keep your account and payment details secure

When you open an account with us, your personal information and payment data are encrypted with bank-level security.

Bank-level encryption on all account dataPayment records isolated and verifiedNo data sharing with external platforms
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sumber77 How we keep your account and payment details secure
PRIVACY QUESTIONS ANSWERED

How to contact us about your data

Email Support Reach us at [email protected] with any privacy concern.
Live Chat Open the chat widget in your lobby during our support hours (08:00–22:00 WIB, seven…
Account Settings Go to Settings → Privacy & Data in your account dashboard to view what…
DATA HANDLING AND SECURITY

What we do with your information

Encryption in Transit and at Rest

All data moving between your device and our servers uses TLS 1.3 encryption. Stored customer data is encrypted with AES-256.

Cookie and Tracking Practices

We use session cookies to keep you logged in and functional cookies to remember your language and game preferences.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS partners) to settle your deposits and withdrawals, and…

Account Security Measures

Every account is protected by a password and optional two-factor authentication via email or SMS.

Data Retention Timeline

Your account profile stays on file as long as you keep your account active.

How to Update or Delete Your Data

Edit your name, email or phone number in Account Settings at any time.

Answers to what you want to know

Yes. Go to Account Settings → Privacy & Data, or email [email protected] to request your full data export. We provide it in CSV or JSON format within 5 business days. This includes your profile, transaction history, and any personal notes from support interactions.

We never store your full DANA, OVO, GoPay or QRIS details. Your payment processor encrypts the transaction, and we receive only a token and receipt. Your actual card or wallet credentials never touch our servers; they stay inside the payment provider's secure environment.

No. We do not sell or share your data with third-party advertisers or marketing platforms. We use your email only to send you account alerts, withdrawal confirmations, and notices about service changes—nothing promotional unless you opt in.

Your account profile and personal details are deactivated immediately. We retain payment transaction records for seven years to meet tax law. After that period, we delete your name, email and contact information, keeping only anonymised gameplay statistics for platform research.

Session cookies keep you logged in; functional cookies remember your lobby preferences. Analytics cookies track how you navigate so we can improve the interface. You can disable analytics cookies in Settings → Privacy without affecting your account access or gameplay.

Yes. Use the 'Forgot Password' link on the login page to reset it via email. We'll send you a unique link valid for one hour. If you enable two-factor authentication in Settings, we'll also verify the login from your registered phone or email before allowing access.

We review this policy quarterly and update it if regulations or our practices change significantly. Any material change to how we handle your data will be notified by email and a banner on your next login. You have 30 days to review and accept the new terms before continuing to play.

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